Privacy policy & use of cookies
HiLe takes personal privacy and integrity seriously. Customers, suppliers, partners, students or other stakeholders, who are in contact with HiLe shall feel confident that HiLe respects their privacy and adheres to applicable laws and regulations when collecting and processing information that may be used to identify a person.
Privacy policy
Customers, suppliers, partners, students or other stakeholders, who are in contact with HiLe shall feel confident that HiLe respects their privacy and adhere to applicable laws and regulations when collecting and processing information that may be used to identify a person.
General information
By accessing www.hilepack.com or any other local HiLe website (together referred to as the “website”, “hilepack.com”), you agree to the terms of this privacy policy in connection with your use of the website.
HiLe Packaging Solutions Pte Ltd, a company reg. no. 200718373W (“we”, “our”, “us”, “HiLe”), is responsible for the website. For contact and questions please email us at contactus@hilepack.com
Personal data
HiLe collects personal data such as first name, last name, email, address, telephone number, and other information which is voluntarily submitted by the users of the website. The information will only be used as necessary in order for us to manage and respond to your request, including answering questions, signing you up for subscription services or events or any other communication required in each specific case.
If you sign up for a newsletter, your personal data will also be processed for marketing purposes. As a receiver of marketing material you are always entitled to refuse any further mailings.
If you apply for a job at HiLe or any of our subsidiaries, we will retain your personal data during the recruitment process and for any applicable appeal period thereafter before deleting it, unless you have given us your consent to retain it for potential future job openings.
If you are communicating with HiLe, or any of our subsidiaries, as an employee of any of our customers, suppliers, partners or similar, special terms and conditions may apply as stated in a written agreement signed between HiLe and your employer.
We will also use your information to personalize the content you review and to better understand how you use the website in order to improve the services HiLe provides.
In specific cases, HiLe may request your direct consent to use your personally identifiable information by providing an “opt-in” check box in information fields before your information can be used for any purpose other than that for which it was given.
As a data subject, you are entitled to obtain information regarding your personal data processed by HiLe as well as to request rectifications of incorrect data or to have your personal data erased.
The controller for each processing of personal data is HiLe for the processing related to the website, and the local HiLe company if you choose to contact them via the website.
Processors and disclosure of personal data to third parties
HiLe uses processors for providing, for example, e-mail services, and we may also share your personal data with HiLe business partners who may alert you to new products and services or for sending out newsletters. HiLe will only share your personally identifiable information with third parties (not processors) if you have provided us with your consent to do so.
In addition, HiLe works with certain companies to deliver HiLe advertising and undertake surveys. These companies may collect information to help us determine which products, services and offers are of most interest to our current and future customers. The information that is collected is not identifiable at an individual or company level. It is aggregated at an anonymous level to provide us with general statistics and trends.
Securing your information
We have put in place appropriate physical, electronic and managerial procedures to prevent unauthorized access, maintain data accuracy and ensure correct use of information and to safeguard and secure the information we collect online.
Please take note of the following to ensure information security:
You should be aware that when you disclose personally identifiable information (such as in a discussion forum), such information is accessible to and collectable by others present.
HiLe advises you to protect yourself against unauthorized access to your computer and disclosure of personal information. If you believe that your password has been compromised, you should immediately change your password.
HiLe strives to comply with all applicable laws around the world that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Policy even if we transfer your information from your country of residence to countries that may not require the same level of protection for your information. Our commitment is to protect your information no matter where it is collected, transferred or retained.
The HiLe website may provide links to third-party websites for your convenience and information, however, HiLe does not control those third-party websites or their privacy policies or practices.
Intellectual property rights
All materials on the website, including texts, images, trademarks and design and graphic profiles are the property of HiLe or our partners. All use, except as required to use the website, or copy of you as a user requires HiLe prior written approval.
Any use in violation of these terms may result in legal sanctions.
Applicable law
Any disputes arising out of or in connection with this Privacy Policy, shall be resolved under Singaporean law, excluding its conflict of law rules, in general courts.
Contact
We value your opinions and feedback. If you have any questions or comments about our privacy policy, please send them to:
8, Boon Lay Way
#06-04, Tradehub 21,
Singapore 609964
Cookies
HiLe uses cookies on the website www.hilepack.com and all local HiLe websites (together referred to as the “website”, “hilepack.com”), to optimize your experience and usage of the website. When visiting our website, you are given the option to approve or block the use of cookies. However, please note that by blocking cookies you may not get full access to all pages and functions on the website.
What is a cookie?
A cookie is a small text file which the website you visit saves on your computer (or corresponding device with internet connection such as a tablet or smartphone). Cookies are used to make a website function more effectively, but also to provide our website with certain types of information. Cookies enable a website to distinguish between visitors, which makes it possible to offer each user a more positive website visit. Cookies allow the website to remember the choices you have made, such as forms you have completed and your language settings so that you don’t need to reset the same information every time you visit the site.
How to block cookies
If you would like to stop this website (or any other website) from setting cookies in your browser, this can be done in your browser settings. There is also a browser plugin that you can install to block all cookies from Google Analytics.
Why we use cookies
There are two types of cookies, persistent cookies and session cookies. HiLe’s website uses both types of cookies. Persistent cookies are stored as a file on your computer for a certain period of time until you or the server which sent the cookies, erases them. Session cookies are only stored temporarily while you are visiting the website and are erased when you close the browser.
We use cookies to identify you as a unique user and to make certain activities on the website easier. Cookies are used, amongst other things, to provide us with statistics and information on how many visitors we’ve had to the website and which pages they visited. These statistics then become an important part of our work in improving the website. We do not store any information from your browser, such as IP address and which pages you visit, to log files on our servers. Therefore, the information we collect from cookies cannot be connected to your identity.
Third-party cookies
HiLe´s website uses third-party cookies to help extend our website services and content with known and trusted partners or suppliers. HiLe does not have access to, and cannot control, these cookies or the personal data and information which they may collect. You therefore need to check the websites of these networks/suppliers to get further information on how they manage cookies, and what information their cookies collect.
Google Analytics
Google Analytics is used to improve the performance of our site. Through analytics we are able to measure traffic, page visits, source of the traffic among others. Click here for more information about Google’s privacy policy.
HubSpot
Hubspot is used to improve the performance of our site and to connect with users through newsletters. Click here for more information about HubSpot privacy policy.
Pardot
Pardot is used to improve the performance of our site and to connect with users through newsletters. Click here for more information about Pardot privacy policy.
Sharing or viewing social media content
On our website, we have embedded content from social media channels like YouTube and LinkedIn. Follow the links below to read more about how these services use cookies.
Youtube (Google Privacy Policy)
Google Maps (Google Maps Terms of Service)
Twitter (Twitter Privacy Policy)
LinkedIn (LinkedIn Privacy Policy)
Updates
This Cookie Policy was last updated on 29 April 2024.
HiLe reserves the right to make changes to this policy from time to time without notice to you.