Founded in 2007, HiLe was built on a simple belief — packaging is not just about protecting products; it’s about creating value across the entire supply chain.

Headquartered in Singapore with operations across Malaysia and India, HiLe is a design-centric, material-neutral packaging solutions provider helping businesses achieve the right balance between cost, performance, and sustainability.

Our multi-disciplinary team combines engineering precision, creativity, and sustainability thinking to develop packaging that’s optimized for protection, manufacturability, and carbon footprint reduction. From concept and design to qualification and production, we deliver end-to-end packaging solutions that work smarter — not just harder.

Over the last 18 years, HiLe has become a trusted partner to leading brands across biomedical, electronics, aerospace, and heavy equipment industries, providing packaging that’s tailored, efficient, and future-ready.

At HiLe, we go beyond packaging — we engineer trust, efficiency, and sustainability into every solution we create.

2167.11

SKUs

66.5

Customers

43451.65

CAD hours

$13.21M

Savings

Here’s why we are a cut above:

Stronghold over both Design- to-Cost and Design-to-Sustainability

Material-neutral approach

Rapid solutions with super-fast turnarounds

Packaging cost reduction through thorough audit

Turnkey support from ideation to delivery

Wide network of raw material suppliers and manufacturing partners

Innovative approach to complex packaging challenges

Solutions holistically optimized for cost, performance and eco-friendliness

The HiLe Journey

2007

  • Founded with a vision to provide efficient packaging solutions
  • Acquires more than 3 customers within first 10 months of operations

2010

  • Expands solution range
  • 3x growth in customer base
  • 2.5x growth in revenue

2012

  • Builds a healthy customer base of 25 active customers
  • Achieves over 90% repeat orders
  • Launches manufacturing partner development in Singapore and Malaysia
  • Launches onsite packaging support services

2014

  • Solutions are validated at TUV-SUD or UL for ISTA, ASTM and ISPM requirements
  • Touches 40+ customer mark
  • Launches ‘Streamlined Kitting’ to further ease customer packaging

2015

  • Launches packaging sourcing division to aid customer procurement
  • Launches customized packaging solutions for medical and rehab device manufacturers

2018

  • Touches 50+ customers mark
  • Establishes deep engagement with 15+ regional partners across materials and manufacturing
  • Ramps up turnkey packaging solutions in Malaysia

2020-22

  • Launches several initiatives as COVID spreads
  • Develops PPE kits with National University Hospital (NUH), Singapore
  • Launches online eco-education programs, promoting recycling in primary and secondary schools in Singapore
  • Develops hybrid project delivery model where on-site packing activities in India are handled remotely

2024

  • HiLe turns 17
  • Expands customer base to 70+
  • Strengthens management team
  • Redefines service offerings to better address customer needs
  • Launches the rebranded avatar of HiLe including website and social media

Meet the Masters of Packaging

Jay, our co-founder, brings over two decades of experience in protective packaging with a sharp focus on material-neutral packaging solutions. He comes with a degree in Mechanical Engineering, and an extensive network of industry stakeholders to deliver turnkey solutions across a spectrum of products - be it miniature thumb drives or heavy industrial equipment. Under his leadership, HiLe has forged strong, long-lasting partnerships spanning Fortune 500 companies across the engineering, biomedical, office automation, and aerospace industries.

KS Jay

Co-Founder

Ken Ng, our co-founder, brings over 30 years of expertise in both design and sales in the packaging industry. His leadership has helped transit the company from service support to a complete design and supply powerhouse. Ken has a passion for design, developing innovative and practical packaging solutions tailored to client specifications. Additionally, his sales-oriented background has driven business growth and fostered long-term client relationship, making him a trusted advisor in the field. Ken’s impact on the packaging industry is undeniable, and his dedication to excellence continues to shape the landscape of the industry.

Ken Ng

Co-Founder

Leverage our expertise. Let’s talk about your packaging needs!